SCOPE AND OBJECTIVES
This describes the methods adopted by Danelec for implementing corrective and preventive actions.
RESPONSIBILITIES
Corrective actions will be carried out under the responsibility of the Project Manager and/or of the Quality Manager.
In particular, project related corrective actions are implemented by the Project Group under the responsibility of the Project Manager. Corrective actions related to the Quality System are implemented by the Quality assurance Group under the responsibility of the Quality Manager.
In any case, completion of corrective actions for significant non-conformances should be verified by the Quality Assurance Group as part of future auditing activities.
Preventive actions are defined and implemented under the responsibility of the Quality Manager and of interest Project Manager...
IMPLEMENTATION OF CORRECTIVE ACTIONS
The following steps shall be implemented:
- The responsible person analyzes the documentation describing the nonconformance.
- the nonconformance is qualified in terms of nature and potential impact of its consequences.
- Adequate resources are allocated for analyzing in detail the problem.
- Corrective actions for eliminating nonconformance causes are identified and implemented throughout the project
- The responsible person ensures that the corrective action has been properly implemented.
- The Quality Manager takes care that corrective actions which imply permanent changes are implemented in the quality documentation through the revision of procedures.
Corrective actions to be implemented by the Quality Assurance Group include also the prevention of similar errors in other projects in progress.
PREVENTIVE ACTIONS
The performance of the services shall be planned in such a manner as to minimize the risk of errors and omissions so that they are detected and recognized as early as possible to limit their consequences.

