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This describes the methods adopted by Danelec for examine and treating product nonconformity, i.e. items and activities which do not meet project requirements, procurement documents criteria, or approved worked procedures. The objective of controlling nonconforming products is to avoid such products are used and to identify causes which led to the occurrence of such non-conformances.
NONCONFORMANCE IDENTIFICATION AND REPORTING
Non-conformances may be detected and identified by:
-  Project Team during the preparation and verification of numerical analyses, design         and    review activities, and during the supervision of subcontractors.
-  Quality Assurance Group during the performance of audits and other quality      assurance    activities.
-  The client during revision of the project.
Each nonconformance is documented by the personnel identifying or originating it by the Project manager. For this purpose, post audit report, internal memorandum, or letter are used as appropriate. Documentation shall when necessary include:
-  Identification of the individual detecting/originating the nonconformity.
-  Description of the nonconformity:
-  Any signature require for approval:
-  Method(s) for correcting the nonconformity (corrective action) or description of the          variance granted.
-  Schedule for completing corrective action.
Documentation shall be made available to Danelec project and /or Quality management and, if applicable, subcontractor management.  For example, the Danelec Area Manager and Quality Manager shall be notified of any nonconformance and subsequent corrective action taken by the Project Team as part of their quality control activities. This includes any deviations from standard practice as well as deficiencies that occur.

PRODUCT REVIEW
Nonconforming products are reviewed by the Project Manager and Quality Manager to determine whether it can be accepted with or without the implementation of corrective actions.
Decision accepts the product shall be documented.
Upon results of the review, the Project Manager organizes a meeting with all interested Danelec personnel in order to notify them of the nonconformance and for defining the course of action to be followed. In addition, the Project Manager should notify the client of significant non-conformances, which could impact the result of the work, and subsequent corrective actions taken.

RECURRING NONCONFORMANCES
Any significant recurring nonconformance is evaluated by Project Group and/or Quality Assurance Group to determine its cause and appropriate changes instituted in project requirements and procedures to prevent future recurrence. When such an evaluation is performed, the result is documented.